Monday, 4 January 2016

Panviman Changes its Website Again



I guess there is a lot of pressure to deliver when you are in charge of a 5 star hotel in Thailand. I suspect Panviman changes its key management team as frequently as Chelsea Football Club. Each new manager seems compelled to commission a new website. The last one for Panviman needed dealing with as it was hacked, and remained hacked for a number of months.

The latest website for Panviman Resort and Spa in Thong Nai Pan is a thing to behold. It is no doubt expensively put together. The opening page uses a series of full screen video clips sewn together to show what the hotel is like. It is very similar to the opening page of PayPal.

The images start with the corner of the beach that Panviman claims, then the speedboat transfer, then the less glamorous minibus transfer, then various clips of hotel rooms, restaurants, spa and fitness room. The site is successful in drawing the viewer in to the 'world of Panviman on Thong Nai Pan'. Pictures speak louder than words; and videos speak louder than pictures. In a sense Panviman has a jump on Rasananda, Buri Rasa and Santhiya in this respect.

The only downside is that the website needs a decent broadband connection (but less so than old Flash sites) and the impact is diminished by viewing the site on a smart phone (which more and more people are doing because they love their phone).

The biggest criticism is that there is a spelling mistake on every page - namely 'Guest's reviews'. The apostrophe needs to be after the 's' since they are referring to more than one guest. In the review section they use booking.com, Agoda and Review Pro. Trip Advisor is noticeable by its absence, as is the fact that the reviews are handpicked and hand coded: the reviews are not in a dynamic feed. The hotel clearly is vetting comments. The hotel also is reluctant to post links to Trip Advisor where people can book on another site.

This leads on to another point - booking.com are notorious gits when it comes to their 'price parity' clause in their agreement. It has been challenged in European courts and is an on-going blot on the reputation of the hotel booking site. They insist hotels cannot offer cheaper rates on their own website.

And yet the Panviman website offers 10% discounts on 'best available rate' for those contacting the hotel directly. It looks like flouting the rules. Booking.com won't take them to court in Thailand but can sabotage Panviman in other ways. We will see.

Other noticeable changes is that the Cool Sands Pub doesn't feature at all on the new website. This surely spells the end for the expensive restaurant on the beach with buffets and live entertainment. It looks like Cool Sands is a flop - the party scene died in Thong Nai Pan Noi and the attempts to instigate a bourgeois, sedate version of the said scene has fallen on its face.

Wednesday, 11 November 2015

Last Minute Bookings for Christmas and New Year’s Eve 2015

There are those who book their rooms in Thong Nai Pan well in advance, and there are those who for one reason or another wait until November or later to try and get a coveted accommodation in Thong Nai Pan Noi or Yai for the Christmas holidays.

Of the two key days – Christmas Day and New Year’s Eve – the hardest to book is New Year’s Eve. This is no doubt due to the popularity of the New Year’s Eve Party at Haad Rin.

If you are still looking for a room for either of these dates, time is running out. In Thong Nai Pan Noi all the cheaper rooms have gone for New Year’s Eve. Phuwadee and Thong Tapan Resort still have rooms for Christmas. The best you can do for New Year’s Eve in Thong Nai Pan Noi is Buri Rasa. If money is no object (most of us wish) there are still pool villas available at Santhiya and Rasananda.

The situation is a little better on Thong Nai Pan Yai. Both the Four Resort and Starlight Resort have rooms for Christmas and New Year’s Eve. Paan Banburi, Nice Resort, Dreamland Resort and Havana Beach Resort have rooms available for Christmas. These will go soon as they are in the mid-range category.

So if you aren’t a millionaire I should book soon to stay in Thong Nai Pan during Christmas and New Year.

For the latest updates on room availability during the Christmas holidays 2015/16 visit Thong Nai Pan Magazine. They have an available rooms update on their front page.

Monday, 10 August 2015

Thong Nai Pan Today

Thong Nai Pan Noi

The weather has not been that good in Thong Nai Pan for a weeks now, and it has been disappointing for visitors who normally expect perfect weather end of July early August. The South West monsoon which affects the West Coast of Thailand June through to September doesn't normally affect Koh Phangan. However, so far this year things have been a bit different with frequent rain, strong winds and big waves on the sea.

It is not all doom and gloom, the weather today on the 10th August 2015 is as good as it gets here in Thong Nai Pan with bright cloudless skies, no rain, and brilliant blue water - perfect for swimming and laying on the beach. That is exactly what everyone is doing today and the beach is packed, particularly Thong Nai Pan Noi which is growing in popularity every year.

More good news is that the forecast for the next couple of weeks is more of the same. So if you are pondering where to go in Thailand over next couple of weeks then come to Thong Nai Pan, the weather is hot, the sea is calm and the beer is ice cold. Be sure though to book a room before you come as nearly everywhere is running at 100% capacity and you may have a long search if you try to find an available room when you arrive - there are still rooms but you need to hunt around a bit to find one.

Thong Nai Pan Yai